Personal contacts

Advocacy Support Cymru

Advocacy Support Cymru (ASC) is a registered charity specialising in the provision of professional, confidential and independent advocacy for those eligible for their services. Advocates can provide issue-specific support, inform you about your rights and help you explore options in order that your views and wishes are considered when decisions are made about you.

Alzheimer’s Society Cymru support

  • UK Dementia support to people living with dementia and carers, campaigning for change and funding research to find a cure.
  • Helpline: 0300 222 1122
  • For additional information visit: www.alzheimers.org.uk/about-us/wales 

Campaign Against Living Miserably (CALM)

Community Advice and Listening Line (CALL)

  • Offering emotional support to people suffering mental distress as well as their friends, carers and relatives.
  • Helpline: 0800 132 737, open 24/7.
  • Text: ‘HELP’ to 81066
  • For additional information visit: www.callhelpline.org.uk  

Cruse UK (Bereavement care)

Cyfle Cymru

Cyfle Cymru supports people aged 16+ to reconnect, rebuild confidence and discover new opportunities within their community.

  • Mental health and emotional wellbeing
  • Confidence, motivation and life skills
  • Community activities, groups and workshops
  • Exploring interests and new opportunities
  • Learning opportunities and recognised training
  • Volunteering and community connection
  • Support to find suitable, sustainable employment that fits individual needs

Dan 24/7 (Drug and Alcohol helpline)

  • Providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol.
  • Call: 0808 808 2234, open 24/7.
  • Text: ‘DAN’ to 81066
  • For additional information visit: www.dan247.org.uk/Services_Drugs_Alcohol.asp  

Drinkaware

  • Drinkaware runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s.
  • Free helpline: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)

FLOWS -Finding legal options for women survivors

A legal support service, designed to help protect women against domestic abuse.

Gamblers Anonymous UK

  • Gamblers Anonymous runs self-help groups across the UK for anyone affected by addictive gambling behaviours who wants to change, based on 12 Step model of recovery.
  • Call: 0330 094 0322
  • For additional information visit: www.gamblersanonymous.org.uk

Grace (Rural Wales) Partnership – Y Grŵp

  • Group of co-operating Christians serving the rural and farming community. Y Grŵp exists for the benefit of those from all faiths or none. The group visits Camarthen, Llandeilo, Llandovery, Whitland  and Sennybridge livestock marts.
  • Call/text: 07748 644958 (8am-10pm)
  • For additional information visit: www.gracewales.wordpress.com/  

Hafal

  • Hafal is a user-led charity for people with a mental illness and their carers providing services in all 22 counties of Wales. Find what services are local to you at: www.hafal.org/in-your-area/
  • Call: 01792 816600 (9am-5pm, Monday-Friday)
  • Email: hafal@hafal.org
  • For additional information visit: www.hafal.org

Domestic abuse, Stalking and Harassment

Information and advice from Heddlu Dyfed Powys

Health and Safety Executive

  • The Health and Safety Executive is a UK government agency responsible for the encouragement, regulation and enforcement of workplace health, safety and welfare, and for research into occupational risks in Great Britain.
  • Call: 0300 003 1747 (8.30am-5pm, Monday to Friday, Wednesday 10am-5pm)
  • For additional information visit: www.hse.gov.uk

Hope House Children’s Hospices

care@hopehouse.org.uk / 01691 671999

care@tygobaith.org.uk / 01492 651900

Live Fear Free (Domestic abuse and sexual violence)

  • Providing help and advice about violence against women, domestic abuse and sexual violence. The helpline is available for all victims of violence against women, domestic abuse and sexual violence.
  • Helpline: 08088010800 (24/7)
  • Text: 078600 77333
  • Email: info@livefearfreehelpline.wales
  • For additional information visit: www.gov.wales/live-fear-free

Marijuana Anonymous UK

Merched y Wawr

  • Voluntary non-political organisation for women in Wales.
  • Call: 01970 611661
  • Email: swyddfa@merchedywawr.cymru
  • For additional information visit: www.merchedywawr.cymru/

MIND Cymru

Narcotics Anonymous UK

  • Narcotics Anonoymous is a non-profit fellowship or society of men and women for whom drugs had become a major problem.
  • Phone: 03009991212 (Helpline, 10am-12am, 7 days a week)
  • Email: meetings@ukna.org
  • For additional information: www.ukna.org

National Federation of Women’s Institute (WI)

  • Community based organisation for women in the UK.
  • Call: 029 2022 1712
  • Email: walesoffice@nfwi-wales.org.uk
  • For additional information visit: www.thewi.org.uk/wi-in-wales

National Gambling Support Network

Gambling harms are a serious public health issue in Wales that negatively impact individuals, their families, and wider society. They also have a significant economic impact, estimated to cost Wales between £40 million and £70 million each year.

As the national provider to Wales as part of the National Gambling Support Network, Ara provides free and confidential information, advice and support to anyone impacted by gambling harms including loved ones. Here are some resources for the community and the workplace.

New Pathways Rape Crisis and sexual abuse support services

  • Call 01685 379310
  • Email: enquiries@newpathways.org.uk

NHS Direct Wales

PAPYRUS

  • PAPYRUS is the national charity dedicated to the prevention of young suicide.
  • For confidential suicide prevention advice contact HOPELINEUK – open 9am–12am (midnight) every day of the year:
  • Phone: 0800 068 4141
  • Email: pat@papyrus-uk.org
  • Website: www.papyrus-uk.org

PAWS – Powys Agri Wellbeing Support group

  • Powys Agri Wellbeing Support brings together organisations providing health and wellbeing services for farmers. 
  • List of contacts for help and support for the farming community in Powys can be found here/download below.

RABI

  • Confidential guidance, financial and practical help for farming people of all ages in Wales. Telephone support or home visits available from bilingual case officers.
  • Helpline: 0800 188 4444
  • Call: 01865 724931
  • Email: help@rabi.org.uk
  • For additional information visit: www.rabi.org.uk

Samaritans

  • Working to reduce deaths by suicide in the UK. You don’t have to be suicidal to call. You can talk about anything that’s troubling you. If you’re going through a tough time, you don’t have to face it alone.
  • Helpline: 116 123, open 24/7.
  • Welsh language helpline: 0808 164 0123, 7am-11pm
  • Email: jo@samaritans.org
  • For additional information visit: www.samaritans.org

SHOUT

  • Shout 85258 is a free, confidential text support service for anyone who is feeling overwhelmed or struggling to cope. Text SHOUT to 85258 for an anonymous conversation with a trained volunteer, at any time of day or night.
  • Text: 85258 (24 hours a day, 7 days a week)
  • To start a conversation, text the word SHOUT to 85258
  • Website: giveusashout.org

Talk to Frank

  • Talk to Frank is the national drug education service established in 2003. It provides information on legal and illegal drugs for teenagers and adolescents, including a confidential information line and live change services on its website.
  • Phone: 03001236600 (24 hours a day, 7 days a week)
  • Text: 82111
  • Email: frank@talktofrank.com
  • For additional information visit: www.talktofrank.com

The Addington Fund

  • The Addington Fund is a truly unique, registered agricultural charity that provides housing, feed & forage for those in need. 
  • Call: 01926 620135
  • Email: enquiries@addingtonfund.org.uk
  • For additional information visit: www.addingtonfund.org.uk

The DPJ Foundation

  • 24/7 helpline for the agricultural community suffering with poor mental health. Provides fully funded counselling across Wales.
  • Call: 0800 5874262
  • Text: 07860048799
  • Email: admin@thedpjfoundation.co.uk
  • For additional information visit: www.thedpjfoundation.co.uk

The Farming Community Network (FCN)

  • A voluntary organisation & charity working in England and Wales that supports farmers and families within the farming community.
  • Helpline: 03000111 999 (7-11pm)
  • National office: 01788 510866
  • Email: help@fcn.org.uk
  • For additional information visit: www.fcn.org.uk

The Farm Safety Foundation

  • The Farm Safety Foundation is a charity working to challenge and change the industry’s risk taking behaviour and address the poor safety record that farming continues to have. Through educational programmes and campaigns such as Farm Safety Week, Yellow Wellies and Mind Your Head, the charity is tackling the stigma around risk-taking and poor mental health, ensuring that that farmers are resilient and equipped with smart strategies and specific skills to live well and farm well.
  • For additional information visit: https://www.yellowwellies.org/

The Wales Federation of Young Farmers’ Clubs (YFC)

  • Bilingual voluntary organisation in Wales with over 5,000 young people between the ages of 10 and 26.
  • Call: 01982 553502 (9am-5pm, Monday-Friday)
  • Email: information@yfc-wales.org.uk
  • For additional information visit: www.yfc.wales/

Tir Dewi

  • Providing confidential and free support to farmers in Wales, helping them to overcome their problems, whatever they are, through direct support and working with partners.
  • Call helpline: 08001214722
  • Call office: 01348 837600
  • Email: info@tirdewi.co.uk
  • For additional information visit: www.tirdewi.co.uk

West Wales Domestic Abuse Service

24 Hour Emergency Helpline 01970 625585

Women’s Aid

  • Call: 0808 8010800
  • Help and support for victims and survivors of domestic abuse

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